About Us
About Panacea Smart Solutions (Panatexperts)
Our story began in 2016 when two men were introduced by a common friend. Both men from opposite sides of the globe are driven to use their experience to revolutionize both the medical services and information technology support industries.
The three men decided to come together to create a truly special business. One man with extensive business experience another with 20 years of IT administration experience and the last with 10 years of successful leadership and sales experience.
Today, we are honored and privileged to serve more than 90 clients in 25 states across the US. Offering client-centric IT solutions.
Recognized as Top Managed IT Services Provider by Clutch.
Wisconsin BBB member since 2020
Recognized as Top Managed IT Services Provider by Goodfirms.
Top Rated Managed IT Support Services Provider
01
Our mission
To crush the status quo in the IT services industry.
02
Our Vision
Become the market leader and #1 choice for outsourced IT support services.
03
Our Core Values
Win/win or no deal.
Our Location
Sheboygan
Mequon
" Helping You Win. Every Day. "
– Brian Collins, President of Marketing & Business Development
Our Philosophy
Panacea Smart Solutions delivers on its four guiding philosophies to ensure quality IT-managed services in the following ways:
Firstly, we take a proactive approach by leveraging advanced monitoring and management tools to prevent potential IT issues before they become major problems. Our team of experienced technicians also performs regular maintenance tasks to ensure systems are running optimally, and we provide 24/7 support to quickly address any unexpected issues that arise.
Secondly, we prioritize customer focus by taking the time to understand each client’s unique business needs and objectives. We then tailor our IT solutions to meet these specific requirements, whether it’s implementing customized security protocols, optimizing network performance, or providing cloud-based services.
Our dedicated account managers work closely with clients to ensure they are satisfied with our services and that we continue to meet their evolving needs over time.
Overall, we believe that delivering on these four guiding philosophies enables us to provide comprehensive and reliable IT services that help our clients thrive in today’s digital landscape.
Proactive Approach
Customer Focus
Strategic Partnership
Continuous Improvement
The data supports IT Services
IT Infrastructure Management
37% of small business outsource…IT Services
Cybersecurity And Threat Management
According to The State of Cybersecurity 2023 Survey. 94% of organizations experienced a cyberattack of some form in the last year."
Technical Support And User Management
91% of customer service teams agreed with the statement “our help desk system increases productivity
IT Consulting Services
Can an IT Consultant Help Your Business?
Procurement And Asset Management
According to Gartner, about five percent of assets are stolen annually.
Communication And Collaboration Services
Over 75% of UCaaS users experience heightened productivity levels.
The State of Cybersecurity 2023
The State of Cybersecurity 2023
Based on a survey of 3,000 cybersecurity/IT professionals across 14 countries, this report reveals the reality of securing an organization from cyberthreats in 2023, and the business impact of adversaries.
Collaborating for Your Benefit
Our Partners
By leveraging each other’s strengths, Panacea Smart Solutions and its vendor partners can provide better services and solutions to you.
Leadership Trio
Manish Thakur
Brian Collins
Joe Johnson
meet our amazing team
The Faces Behind our Success
We Couldn’t Do It Without Them
Dan Ogle
Kendrick Thede
Joseph Kurth
Kouakou Konan
Ashutosh Singh
Jamie Brion
What People Say About Us
Our users are Happy & Healthy
10 out 10!”