REVIEWS | Check out what our clients are saying!
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Joa Cain
Here's a polished and enthusiastic version of your Google review for Panatech:
Panatech has been an absolute lifesaver for our organization! For the past few months, they’ve been handling our IT equipment, and I can’t even begin to describe how incredible their customer service has been.
If there’s ever an issue, they’re on it in a heartbeat. Whether it’s a quick call or a more complex situation, they don’t stop until everything is completely resolved—and they do it all with such professionalism and care.
Beyond their top-notch management of our IT needs, the team at Panatech is simply amazing. Every interaction has been friendly, efficient, and reassuring. It’s clear they genuinely care about their clients.
Thank you, Panatech, for making our lives so much easier! I highly recommend them to anyone looking for outstanding IT services.
Ritch Molus
IT issues can have a big impact on your business and daily operations. Panacea is quick to respond and everyone is extremely knowledgeable which enables them to resolve issues quickly. Most of our employees are technologically challenged, so I greatly appreciate Panacea's ability to quickly resolve very simple issues along with complex issues.
Response from panaTECH Founder & Owner :
Thank you for the kind words Ritch! It has always been a joy to serve you and your amazing team!
Shawn OKeefe
I have been working with Panacea Smart Solutions for a few years now and have nothing but great things to say about the company. They have always been vey attentive, easily reachable and truly seem like they want to help my business succeed. I am able to speak to a person whenever I have an issue and it is taken care of quickly. I have never felt like just a number. They are very personable and friendly. They have been with me every step of the way and have been a great partner. I highly recommend them to anyone.
Carlo Maquidato
Panacea has been our go-to Team for Support Tickets. All I can say is that they are all responsive and I appreciate the fact that they keep you updated and on the loop from start til the issue has been fixed! Keep it up, guys! 😉
Madison Marconi
They fixed my IT problem super fast and efficient. Great communication throughout the entire process!
Terri Zebron
Panacea IT dept is always very quick to respond to my issues. Love that I can leave for the day so they can work on my computer. I come in the next day and it's taken care of.
Response from panaTECH Founder & Owner :
Thank you Terri for your comment!! We can't thank you enough for being a part of our Panacea Family! Your kind words have made our day
Deborah Kannin
Every time I have a problem with my computer hear at work, Your always on top of it and fix it for me ASAP
Cher sneider
Professional, knowledgeable and nice people! Great customer care!
Lora Radke
We own and operate a small federal contracting business. We have been clients of Panacea for a few years and as we’ve grown, we have come to rely on their IT expertise. They are extremely responsive and provide top notch customer service. We are 100% satisfied and highly recommend!
Response from panaTECH Founder & Owner :
Thank you for the kind words Lora! It is our pleasure to serve you.
Janice Sandalow
Santosh, and the entire team, are always responsive and assist with whatever issues I'm having. There is so much work to get done, that it's appreciated that the response and customer service from Panacea is so outstanding. Thank you.
Response from panaTECH Founder & Owner :
Thanks, Janice! We're thrilled Ken could resolve the issue so quickly. The Panacea team is always here to help!
Danielle Kasper
I recently engaged with Panacea for issues I was having. I am thoroughly impressed with the professionalism and expertise they demonstrated throughout our engagement.
From the initial contact to the close of my case, Panacea excelled in understanding my needs and providing tailored solutions. The team of experts not only met my expectations but exceeded them with their proactive approach and attention to detail.
Communication was seamless, and they kept me informed. They were responsive to my queries and quick to address any concerns, ensuring a smooth and efficient process.
Moreover, the quality of their work is outstanding. They delivered a robust solution that not only solved my immediate challenges but also set a strong foundation for future growth and scalability.
Overall, I am delighted with the experience of working with Panacea. I highly recommend them to anyone looking for reliable IT services. Their commitment to excellence and customer satisfaction is truly commendable.
Response from panaTECH Founder & Owner :
Wow! We really do appreciate your kind feedback! We are so glad we can be the best we can be for you! Thank you so much Danielle!!
Mary Sankey
Panatech provides excellent IT support for Sterling Lawyers. They are incredibly fast and friendly, always resolving our issues efficiently and with a smile. Their expertise and professionalism make a significant difference in our daily operations. Highly recommend their services!
Sarah Greco
We have partnered with Panacea for more than 5 years. What we value with an off-site IT support team is their responsiveness. We are able to work through any challenges we may be facing as if Panacea was sitting down the hall. Panacea provides stellar support!
Response from panaTECH Founder & Owner :
Thank you Sarah! We may not be where we are if you guys wouldn't have taken a chance on us all those years ago.
Wendy Bendotti
Most recently, I have been experiencing drop calls on my landline and Santosh has worked diligently to try to resolve this issue on his end as well as working with our phone service. He goes the extra mile to follow-up with me to see if I am still having issues or if my issue has been resolved. Thank you!
Response from panaTECH Founder & Owner :
We are pretty fond of Santosh and his super skills as well!!! So glad he was able to help you guys out Wendy!
Jacqueline Diaz
Service at my job site is always efficient and done in a timely manner. I have always received a rapid response from a specialist when I needed IT assistance. Would highly recommend this company.
Anne Vios
Panacea is very helpful with every IT concerns being raised to them. They surely responds in a timely manner and make sure eveything is up and running! Kudos to the team.
Response from panaTECH Founder & Owner :
Thank you Anne! It means the world to our team that you took time out of your day to lift them up a bit here on our google business page. We're excited you're happy with us, and we'll always be ready to help when you need it!!